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RETURNS AND REFUNDS

cxsaber: The Jedi Council on Refunds

May the Force of Good Customer Service Be With You!

The Galactic Overview
Welcome, seeker of refunds! At cxsaber, we believe in the power of a lightsaber in the right hands. But if your saber isn't quite the weapon you envisioned, fear not! Our 30-day money-back mission awaits you.

Eligibility: The Force Is Strong With Original Condition
For your journey back to the refund planet, your lightsaber must be in its original packaging, unblemished by battle scars or the wear of time. No signs of use, please!

Return Shipping: A Path Through Space
You, brave pilot of packages, will navigate the return shipping route. Choose a courier worthy of trust and track your package through the stars.

 Address Change: A Detour in the Galactic Trade Routes
If you find yourself needing to alter the coordinates of your delivery, be prepared to pay the toll of a change fee. It's the way of the galaxy, after all.

Damaged or Defaced: The Dark Side of Returns
Alas, if your lightsaber has fallen to the dark side—scratched, dented, or otherwise defaced—it cannot be returned to the light of our refund policy.

Initiating the Refund: A Call to Action
To begin your refund quest:

Reach out to our customer service within the 30-day cosmic window.
Share your order number and the tale of why you seek a refund.
Receive your return authorization number and instructions from the wise.

Inspection: The Jedi Council's Review
Once your returned lightsaber reaches our base, our Jedi Council of Quality Assurance will inspect it. If it's deemed worthy, your refund shall be granted.

 Refund Processing: The Speed of a Lightsaber Slash
Post-inspection, if your return is approved, we'll process your refund with the swiftness of a lightsaber slash. Expect your credits back within 5-7 business days.

The Exclusions: The Unknown Regions
Our refund policy does not extend to the realms of customized or personalized items, or those that have ventured too far from their original condition.

 Contact Us: May the Customer Service Be With You
Should you require guidance on your refund journey, our customer service team is here to assist. Reach out and may the Force be with you!